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Frequently Asked Questions

Everything you need to know about our products.
What is the maximum sampling rate for NeuLive?
The maximum total sampling rate for NeuLive Model 3 L is 10 kHz, while for NeuLive Model 3 and Model 3 Ex it is 40 kHz.
How do the devices communicate with the Hub?
The devices communicate with the hub using Bluetooth technology at a rate of 10 kHz. If the sampling rate is set higher than 10 kHz (only valid for NeuLive Model 3 and Model 3 Ex), the data is downsampled and then transferred to the Hub for real-time monitoring. The raw data is stored in the SD card attached to the NeuLive headstage.
What file format is the recorded data saved in, and can I read the file with Matlab or Python?
The recorded data is saved in a .csv file format, which includes a description of the recording conditions such as the date, time, channel ID, and sampling rate, as well as the recorded data itself. This file format is highly compatible with any language used for data analysis in the field, including Matlab and Python.
What is the battery life of NeuLive, and what is its weight?
The battery life of NeuLive depends on the duration of the recording needed. The standard battery (50 mAh; 1.5 g) supports more than 4 hours of recording under 10 kHz sampling rate for NeuLive Model 3.
Do you have any publications?
We have a list of publications available on our website. Please refer to the
Publication page
Is there a distributor for your products in my area?
We currently have regional distributors in Taiwan, Korea, and China, as well as regional sales representatives in Europe and Australia. If you are interested in purchasing our products, please contact us at and we will do our best to assist you in finding a distributor in your area.
Can I still use NeuLive for my experiments if the connector of my electrode is not an Omnetics connector?
Yes, we provide adapters upon request for customers who have electrodes with non-Omnetics connectors. Please contact us ( for more information on how to obtain these adapters.
How long does it take to fully charge the battery?
It typically takes 2-3 hours to fully charge the battery.
What is the difference between the NeuLive chip and Intan chip?
We have listed the detailed specification of our NeuLive chip on our website. Please refer to the following
Microchip page
How many Elites can one Controller manage?
Each Controller can manage up to 4 Elites.
What is the measurement range?
The voltage measurement range for the Elite EDC spans from -5 to +5 Volts.
What is the output voltage range?
The voltage output range for the Elite EDC spans from -5 to +5 Volts.
Where is the data stored?
All measurement data is securely housed in the Controller. It can be downloaded to your computer via the web interface. Rest assured, data will not leave your lab without your explicit action.
What is the resolution for measurements?
The resolution of the Elite EDC falls within the mV (millivolt) range for voltage sourcing and measurement, and within the nA (nanoampere) range for current measurement.
Is this adaptable for any brand of electrode and electrochemical assay?
The Elite EDC is compatible with most brands of electrodes (e.g., Pt wire, Ag/AgCl, Glassy Carbon, etc.) and screen-printed electrodes (Brands: BVT:AC1.WC1.R1 and Zensor: TE100). We would appreciate more details regarding the brand and type of electrodes you wish to use, along with the specific electrochemical assay/samples you're interested in.
How long does the battery last? Can I use the Elite while charging?
The rechargeable Lithium batteries provide over 8 hours of typical use (duration may vary based on working modes and settings). Charging time is under 4 hours. For extended usage, we recommend using a power bank to avoid 50 or 60 Hz interference from the AC adapter.
How can I calibrate my Elite?
Each Elite EDC is calibrated in-house, and we do not provide the option for users to calibrate it themselves. There is no need for user calibration. If you have any concerns, please feel free to contact us.
What frequency is used for wireless communication?
Both Bluetooth and WiFi are utilized for wireless communication, operating at 2.4GHz.
What is the wireless range of the Elite?
The communication distance between the Elite EDC and the Controller is around 5 meters. A more secure connection is achieved if there are no physical obstacles between the Elite and the Controller.
Do I need to install any software on my computer to use the Elite?
No software installation is required. The control system for the Elite is embedded in the Controller and is accessed through a webpage interface. Please connect to the Controller via WiFi. Recommended browsers are Chrome and Safari.
Can the data from the Controller be imported into Excel or other programs?
Currently, we do not provide support for data import into Excel or other programs.
When more than one Elite is connected to a Controller, how can I tell which is which?
On the control page, there is a button associated with each Elite. When pressed, the corresponding Elite will light up briefly to identify itself.
Can I change parameters while the Elite is running a measurement?
Yes, the Controller webpage displays available settings that can be modified during a measurement, including stopping (terminating the measurement) and altering other measurement parameters.
What types of measurements does the Elite support?
The Elite offers seven basic function modes: Cyclic Voltammetry, I-V Curve, Voltage Source, Constant Current Mode, and Voltage, Current, and Resistance Monitoring Modes.
When more than one Elite is connected to a Controller, can they perform different functions?
Yes. Up to four Elite EDCs can operate either independently or collaboratively at the same time.
Can the Elite EDC be used alone, or is a Controller required for operation?
The Elite EDC constantly transmits data to the Controller and must remain wirelessly connected to the Controller for operation.
Is there a way to send a signal to the EDC to change some parameters or to start or stop something inside a glove box?
Yes, commands can be sent to the Elite EDC inside a glove box to change parameters or to start/stop the experiment.
Is the Elite waterproof?
No, both the Elite and the Controller are not waterproof.